Fairtrade Beans & JURA Machines

Website Use - Term & Conditions

The terms ‘us’ or ‘we’ refers to the owner of the website, Harries Coffee, Chichester, PO19 8AW, West Sussex. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms and conditions of use:

The content of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

This website also includes links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s) and you will need to check their Privacy Policies on how your data and information will be used.

You may not create a link to this website from another website or document without our prior written consent.

By using this website you are agreeing that we can place cookies on your device. You can manage or delete cookies in your browser settings. Microsoft offers further information on how to do this. Please be aware that disabling cookies on your computer can adversely affect your user experience across many websites.

We use Google Analytics to collect anonymous data relating to user behaviour and ‘web traffic’ statistics. The collection and use of this data by Google Inc. is subject to their own Privacy Policies.

We use Facebook and other social buttons on many of our website pages. This enables you to visit and interact with our social media pages. By following these button links you start engaging with the providers of our social media accounts and will need to check their Privacy Policies on how your data and information will be used.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Privacy Policy

Who we are

Harrie’s Coffee is a Chichester based coffee company which brings great coffee to companies and business in the South East of England. We are registered at Companies House with the company number 05821131. Our customers are important to us, and we're committed to keeping your data safe, making it clear what information we collect from you, and how we use it. This policy sets out how we use and protect your data

You can change how we contact you at anytime by simply contacting us at coffee@harries-coffee.com; calling us on 07715 003 552 or writing to us at 15 Kingsham Avenue, Chichester, PO19 8AW

Any personal data provided by you to Harrie’s Coffee through any means (verbal, written, in electronic form, or by your use of our website) will be held and processed in accordance with the data protection principles set out in the Data Protection Act 1998 and the General Data Protection Regulation 2018 for the purposes for which you have given consent, to provide the services you have requested from us, and to meet the legitimate interests of our business.

This policy only applies to data collected by us and our team members, and via our own forms and website. Any third party agents, and websites which are linked to ours, are not covered by this policy.

When you provide your personal details to us, you will be asked to consent to our processing of your data under the terms of this policy.

Harrie’s Coffee may change this policy from time to time by updating this page. If we make any substantial changes we will notify you by posting a prominent announcement on our website. This policy is effective from 25 May 2018.

What information do we collect?

The type and quantity of data we collect and use depends on why you have provided it. We will only collect, use and otherwise handle your personal data:

  • where you have consented to this for specified, explicit and legitimate purposes
  • where this is necessary to fulfil legal obligations that apply to us
  • where it is necessary for our legitimate interests relating to running our daily operations, as long as, in each case, these interests are in line with applicable law and your legal rights and freedoms.

In carrying out our day to day activities we process and store personal information relating to our supporters and we are therefore required to adhere to the requirements of the Data Protection Act 1998. We take our responsibilities under this act very seriously and we ensure the personal information we obtain is held, used, transferred and otherwise processed in accordance with that Act and all other applicable data protection laws and regulations including, but not limited to, the Privacy and Electronic Communication Regulations.

Staff & Consultants

If you work with us, or enquire about our working and consulting opportunities, we will usually collect your name, contact details, emergency contact details, bank details, contact preferences, disability (including physical and mental conditions) and criminal convictions.

We collect this data so that we can contact you about opportunities that come up; so that we ensure the safety of our staff and customers; can pay you; and to help us anonymously measure our inclusion and accessibility across our organisation.

We will keep this data for seven years after you stop working for us.

Photography

Our customers kindly let us use photography and images of them to help our marketing campaigns and activity come to life. We keep these images stored in a secure location and will only use them with the subject’s permission. We keep these images for indefinitely, unless you ask otherwise.

Evaluation

Part of the work we do involves carrying out research and evaluation. If you agree to take part, we will record responses to questions that you give us, and your personal details. Your data will remain anonymous unless you consent to it being disclosed. The data we collect will be kept for five years.

Email Newsletters

If you choose to receive our email newsletters, this will be sent using MailChimp and your details will be added to our main contacts database. In this instance, the email address that you submit to us may be forwarded to MailChimp. If we are using MailChimp, your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

Sharing your data

Unless we are required to share your data for legal or regulatory reasons, to help with a complaint, we will never share your data with other organisations.

Keeping your data safe and up to date

At Harrie’s Coffee we ensure that the most appropriate technical controls are in place to keep your data safely. Access to your data is regularly reviewed and only accessible to us.

All information you provide to us is stored as securely as possible.  All paper forms and correspondence are kept under lock and key. All electronic records are stored on our own computer(s), all access to which requires password-protected authentication, or by reputable service providers using secure internet ‘cloud’ technology which abides by the GDPR.

Unfortunately, the transmission of information via the internet is never completely secure. Although we will do our best to protect your information using industry-standard protocols and encryption, we cannot guarantee the security of your data transmitted to us via email, including forms completed on our website which are transmitted by email; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We use third parties to process personal data on our behalf i.e. Mailchimp, OnePage CRM, Brightpearl and Shopify. These third parties have been carefully chosen and all of them comply with the legislation. These third parties are based in the USA and are EU-U.S Privacy Shield compliant.

For email correspondence with you we use encrypted email from password-protected computers. Text messaging is done from password-protected mobiles and your contact details on our mobiles are limited to first name, surname initial and your phone number.

Data Breaches

In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Harrie’s Coffee shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO (more information on the ICO website)

Your rights

You have the right to:

  • request a copy of the information we hold about you;
  • update or amend the information we hold about you if it is wrong;
  • change your communication preferences at any time;
  • ask us to remove your personal information from our records;
  • object to the processing of your information for marketing purposes; or
  • raise a concern or complaint about the way in which your information is being used.

If you would like to see the information that we have about you please email coffee@harries-coffee.com; calling us on 07715 003 552 or writing to us at 15 Kingsham Avenue, Chichester, PO19 8AW. You may withdraw your consent for us to hold and process your data at any time.